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Helmet Replacement Program

Please stay on your horse! But in the event of an unplanned dismount, we offer a generous Evoke Helmet Replacement Program to encourage you to replace your helmet after a fall: If you have a fall within 2 years of date of purchase, you may be eligible for a replacement at 50% of retail value of original model. 

To request a helmet replacement, email helmetreplacement@toklat.com. You will need the following:

  • original receipt showing date of purchase and the retailer from whom you purchased the helmet
  • images of the damaged helmet

Replacements are limited to one per original purchase. To qualify, helmet must be purchased through an authorized US Toklat retailer and have the original receipt. Helmets not purchased from an authorized US Toklat retailer or purchased used are not eligible for replacement. Customer is responsible for shipping.

Retailers: you may submit a request on behalf of your customer at helmetreplacement@toklat.com. In addition to proof of purchase and images, please provide customer name, shipping address, phone number, and email address.